1. Introduction
This Privacy Policy describes how Mac Comp Update handles information when people use cleanmac-update.com, contact the business or submit a service request.
2. Information Customers Provide
You may voluntarily provide your name, email address, phone number, device type or model, a description of the device problem, a preferred visit date and any additional information included in your message.
Do not submit passwords, Apple ID credentials, payment card information, Social Security numbers, government identification numbers or other unnecessary sensitive information through the website form.
3. How Information Is Used
Mac Comp Update may use submitted information to:
- Respond to inquiries;
- Discuss a device or requested service;
- Contact you about a service request;
- Coordinate a visit or appropriate next step;
- Provide customer support;
- Maintain necessary business communications; and
- Protect the website or business from abuse or security problems where necessary.
4. No Sale of Personal Information
Mac Comp Update does not sell personal information submitted through the service request or contact form.
5. Service Providers
Technical providers may process information where necessary to operate website hosting, email or form delivery if those services are used. The providers supporting the production form have not yet been selected. This policy may be updated when production providers are finalized.
6. Data Retention
Information is retained only as reasonably necessary for the service request, business records, legal obligations, dispute resolution, security or other legitimate operational purposes, as applicable. The appropriate period can vary depending on the nature of the communication and service.
7. Security
Mac Comp Update uses reasonable administrative and technical measures to protect information. However, no method of internet transmission or electronic storage can be guaranteed completely secure.
8. Cookies and Analytics
The basic website may use technical functionality necessary to operate the site. Mac Comp Update does not currently state that analytics, advertising cookies, remarketing, Meta Pixel or advertising measurement technologies are installed.
If analytics, Google Ads conversion tracking, remarketing or other tracking technologies are introduced, this Privacy Policy and any required consent mechanism will be updated before or when those technologies are activated.
9. Children’s Privacy
The website and repair services are not directed specifically to children. Mac Comp Update does not knowingly seek to collect personal information from children through the website.
10. Privacy Choices and Contact
You may contact Mac Comp Update with questions about personal information submitted through the website:
[email protected]
+1 646 997 3600
Mac Comp Update
6 MetroTech Center
Brooklyn, NY 11201
United States
11. Changes to This Policy
This policy may be updated when business practices, website functionality or legal requirements change. The effective date shown above identifies the current version.