1. About Mac Comp Update
Mac Comp Update is an independent computer service business providing diagnostics, repair, maintenance and software-related support for Mac computers. Mac Comp Update is an independent service provider and is not affiliated with, endorsed by, or sponsored by Apple Inc.
2. Website Information
Information on cleanmac-update.com is provided for general information about available services. Specific service availability depends on the device model, device age, device condition, parts availability, nature of the problem and technical feasibility. Mac Comp Update does not guarantee that every device can be repaired.
3. Service Requests
Submitting a website form is a request for contact or service only. It does not guarantee an appointment, guarantee acceptance of the device, guarantee that a repair is possible, establish a repair price or establish a completion date. Mac Comp Update may contact you to discuss the device, reported problem and appropriate next step.
4. Diagnostics and Service Authorization
Diagnosis may be required before the appropriate service can be determined. Specific service scope, pricing and applicable terms should be communicated to the customer before paid work is undertaken where applicable. The website does not promise a particular diagnostic timeframe or establish a diagnostic fee.
5. Pricing and Payment
Website content does not constitute a fixed repair quote unless expressly stated. Pricing may depend on the device, required work, parts and other relevant circumstances. Actual payment terms should be communicated in connection with the specific service.
6. Data and Backups
Customers should maintain an up-to-date backup of important data before submitting a device for service whenever reasonably possible. Repair, diagnostics, storage failure, software problems or device condition may involve risk to data. Data recovery services cannot guarantee recovery of all or any data. Tell Mac Comp Update when data preservation is a particular concern.
7. Customer Responsibilities
Customers should provide accurate contact information, describe known device problems accurately where possible, have authority to request service on the device, remove or secure unnecessary sensitive information where reasonably possible, and maintain backups where reasonably possible. Do not submit account passwords or Apple ID credentials through the website form.
8. Parts and Service Availability
Service availability can depend on the device and the availability of appropriate parts. The website does not promise OEM parts, genuine Apple parts, aftermarket parts or any particular supplier. Information about parts relevant to a specific service should be communicated in connection with that service.
9. Warranties
Any warranty applicable to a particular repair or replacement part will be communicated as part of that service, if applicable. The website does not establish a general repair warranty.
10. Cancellations and Declining Service
Service-specific cancellation, diagnostic or other charges, if applicable, should be communicated before they apply. These Terms do not establish a cancellation fee or diagnostic charge.
11. Intellectual Property
The Mac Comp Update website content and branding are used for this business website. Apple-related names and trademarks belong to their respective owner. Mac Comp Update does not claim ownership of Apple trademarks.
12. Website Availability
The website may occasionally be unavailable for maintenance, technical reasons or circumstances outside reasonable control. Website information may be updated to reflect changes in available services or business practices.
13. Limitation Language
Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable law. Any rights and responsibilities connected with a specific service should be considered together with the service information communicated to the customer.
14. Changes to Terms
These Terms may be updated as services, website functionality or business practices change. The effective date shown above identifies the current version.
15. Contact
Mac Comp Update
6 MetroTech Center
Brooklyn, NY 11201
United States
Email: [email protected]
Phone: +1 646 997 3600